The external Agencies listed below offer assistance to those requiring help or information regarding issues surrounding caring, housing, poverty etc..
Carers
Carers Allowance
+353(1) 704 3000 ext 48940
Locall: 1890 92 77 70
www.welfare.ie
Carers Northern Ireland
Provides expert advice, information and support.
+44(0)28 9043 9843
www.carersuk.org/northernireland
Citizen's Information Centres
+353(1) 704 3000 ext 48940
Locall: 1890 777 121 Monday to Friday 9am - 9pm
www.citizensinformation.ie
Crossroads Care
A local charity that helps support sick or disabled children and adults, children/young people who care for a family member as well as helping elderly isolated people who could go a whole week without speaking to anyone.
+44(0)28 9065 3080
www.crossroadscare.co.uk
Family Carers Ireland
Fairness for Carers Careline
1800 240 724
www.familycarers.ie
NICCY - NI Commissioner for Children and Young People
The job of the Commissioner is to safeguard and promote the rights and children and young people.
+44(0)28 9031 1616
www.niccy.org
Young Carers – Barnardo’s
Barnardo’s believes in children regardless of their circumstances, gender, race, disability or behaviour. Our purpose as a charity today is to transform the lives of the UK’s most vulnerable children. See website for contact information
www.barnardos.org.uk
Health Service Executive
8am - 8pm Monday to Friday, 10am - 5pm Saturday
Callsave: 1850 24 1850
Phone: 041 6850300
hselive@hse.ie
Benefits / Finance / Poverty
Advice NI
Provides leadership and services to members and ensure accessible advice services across Northern Ireland.
+44(0)28 9064 5919
www.adviceni.net
HSE Benefits Services
+353(4)1 685 0300
www.hse.ie/eng/staff/benefitsservices
Christians Against Poverty
A national organisation specialising in debt counselling for people in financial difficulty, including those In need of bankruptcy or insolvency. It also provides Job Clubs for those seeking employment and Fresh Start Courses for people looking to overcome addictions and dependencies.
+44(0)800 328 0006
www.capuk.org
Citizens Advice Bureau
+44(0)300 1 233 233
Citizens Information
Citizens Information phone service (CIPS) is a nationwide service.
+353 761 07 4000 – Monday to Friday – 9am to 8pm
www.citizensinformation.ie
Debtline NI
+44(0)800 043 0550
www.debtadvicenorthernireland.co.uk
NI Direct
Information and Services – see website for specific telephone numbers.
www.nidirect.gov.uk
Presbyterian Children’s Society
Supporting children and their families facing adversity and financial hardship.
+44(0)28 9032 3737
www.presbyterianchildrenssociety.org
Storehouse Belfast
Fighting food poverty from the heart of the city.
+44(0)28 9023 6333
www.storehousebelfast.com
Housing / Homelessness
Focus Ireland
Working to end homelessness
+353(1) 881 5900
www.focusireland.ie
Housing Advice NI
The home of independent housing advice in Northern Ireland.
+44(0)28 9024 5640
www.housingadviceni.org
NI Housing Executive (NIHE)
+44(0)3448 920 900
www.nihe.gov.uk
Simon Community
We aim to reach out to support and campaign for people who are experiencing homelessness, and particularly those for whom no other provision exists.
+44(0)20 7485 6639
www.simoncommunity.org.uk
Threshold
Threshold is a housing rights organisation that works particularly on behalf of households experiencing poverty and exclusion. It achieves this by campaigning for suitable housing delivered on a rights-based approach and by formulating innovative approaches and solutions to existing problems through research and lobbying. Threshold provides free, independent, confidential information, advice and advocacy on housing issues.
01 635 3651
www.threshold.ie
Disability
Beacon, Supporting Mental Wellbeing
Beacon believe that Social Care is an essential public service that provides day-to-day care and support where needed, to enable people to live full and active lives.
+44(0)28 9032 8474
www.beaconwellbeing.org
Counselling / Suicide / Bereavement
Accord
A voluntary organisation operating in NI that aims to promote a deeper understanding of Christian marriage, and to offer couples the means to safeguard and nourish their marriage and family relationships. Offering help with: Marriage and relationship counselling; Marital sex therapy; Advice on fertility and wellbeing; Marriage preparation; Marriage enrichment.
+44(0)28 9023 3002
www.accord-ni.co.uk
The Irish Childhood Bereavement Network (ICBN)
Supporting Parents, Carers and Bereaved Children.
+353(1) 679 3188
www.hospicefoundation.ie
The Big House
The Big House exists to help young people to know God’s love as they encounter Jesus and are cared for by the church, especially when they are dealing with difficult issues or circumstances.
+44(0)28 9066 4300
thebighouse.org.uk
Cancer Focus NI
Provide care and support services for cancer patients and their families.
+44(0)28 9066 3281
www.cancerfocusni.org
The Counselling Centre
The Counselling Centre is a non-profit organisation providing professional counselling, psychotherapy and training services in the south of Ireland.
+44(0)21 427 4951
www.thecounsellingcentre.ie
Citizens Information
If you have recently lost someone close to you or know someone who has recently been bereaved, this will guide you through the immediate things that you must do following a death. Also highlights some of the state and voluntary services here to support you.
www.citizensinformation.ie/en/death
Cruse Bereavement Care
A national charity which exists to promote the wellbeing of bereaved people, for adults, children and young people.
+44(0)28 9043 4600 or
+44(0) 844 477 9400
www.cruse.org.uk
Families Strengthening Families
We are a charitable organisation, built on Christian principles, which supports, encourages and strengthens the family through education and resources.
+353(6)1 396 123
www.family.ie
Flourish
A Churches’ Initiative on Suicide.
www.wewillflourish.com
Griefshare
A friendly, caring group of people who will walk alongside you through one of life’s most difficult experiences. You don’t have to go through the grieving process alone.
Check the website to find a meeting near you.
www.griefshare.org
Health Service Executive
Contact the HSELive team, Monday to Friday, 8am-8pm, Saturday 10am-5pm.
+353(4)1 6850 300
Callsave: 1850 24 1850
www.hse.ie/eng/heath/az/s/suicide
The Irish Hospice Foundation
Striving for the best care for end of life for all.
+353(1) 679 3188
www.hospicefoundation.ie/bereavement-2-2
Pieta House
Pieta House provides a free, therapeutic approach to people who are in suicidal distress and those who engage in self-harm.
1800 247 247
www.pieta.ie
Lifeline
24hr support for those in distress or despair.
+44(0) 808 808 8000
www.lifelinehelpline.info
Lighthouse Ireland
Public initiative for the prevention of suicide.
+44(0)28 9075 5070
www.lighthousecharity.com
PIPS
Public initiative for the prevention of suicide and self harm
+44(0)28 9080 5850
Freephone +44(0)800 088 6042
www.pipscharity.com
PIPS Programmes
A social enterprise that develops and delivers suicide prevention, resilience building and mental health training.
+44(0)28 9028 7836
www.pipsprogrammes.co.uk
Relate
Provider of relationship support, and every year we help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships.
+44(0)300 100 1234
www.relate.org.uk
Reach Out Ireland
Helping you get through hard times.
www.ie.reachout.com
Samaritans Helpline
Listening ear to those in distress.
+44(0)845 790 9090
www.samaritans.org
Samaritans ROI
116 123 (free to call)
www.samaritans.org/how-we-can-help-you/contact-us/calling-samaritans-roi
Sands (Stillbirth and neonatal death charity)
Providing support for bereaved parents and their families.
+44(0)774 099 3450
www.sandsni.org
Wave Trauma Centre
Providing care and support for people affected by 'the troubles’ in Northern Ireland
+44(0)28 2766 9900
www.wavetraumacentre.org.uk
Health organisations
Aware (formerly Aware Defeat Depression)
The only charity in Northern Ireland working exclusively for those with depression. The focus is to educate and provide support to people on the illness of depression.
Helpline +44(0)84 5120 2961
www.aware-ni.org
Diabetes
Essential information from the UK’s leading diabetes organisation.
+44(0)28 9066 6646
www.diabetes.org.uk
Eating Disorders Association (NI)
EDANI exists to provide support, information and understanding nationally to people with eating disorders as well as their families and friends
+44(0)28 9023 5959
www.eatingdisordersni.co.uk
Epilepsy
Advice and information for people living with or affected by epilepsy
+44(0)808 800 5050
www.epilepsy.org.uk
Inspire Mental Health
Providing support services to people with mental health conditions through our suppoted housing, day opportunities and advocacy services.
+44 (0)28 9032 8474
www.inspirewellbeing.org
Macmillan Cancer Care
If you or someone you know has been diagnosed with cancer, you’re not alone. Find out what to expect, get information, practical advice and support, hear from experts and read about other people’s experiences.
+44(0)808 808 00 00
www.macmillan.org.uk
Mental Health Ireland
Mental Health Ireland is a national voluntary organisation which was established in 1966 as the Mental Health Association of Ireland. MHI’s aim is to promote positive mental health and wellbeing to all individuals and communities in Ireland. We have a network of 92 Mental Health Associations throughout the country, all led by volunteers. Our Mental Health Associations fundraise to organise outings and events for those struggling with mental health in their communities.
+353(1) 284 116
www.mentalhealthireland.ie
Mindwise
Support for people recovering from severe mental illness.
+44(0)28 9040 2323
www.mindwisenv.org
Stroke Association
Helpline +44(0) 303 3033 100
www.stroke.org.uk
Human Trafficking
Crimestoppers ROI
Call 1800 25 00 25 or
email blueblindfold@garda.ie
www.blueblindfold.gov.ie
Department of Foreign Affairs and Trade
Human trafficking is a form of slavery. It’s a crime and a human rights violation. And it’s happening in Ireland. Let’s end it now.
1800 2500 25
email blueblindfold@garda.ie
www.dfa.ie/travel/visas/human-trafficking
The Irish Council for Civil Liberties
The Irish Council for Civil Liberties (ICCL) is an independent, non-governmental organisation that works to promote and defend human rights and civil liberties. While its primary focus is campaigning for human rights and civil liberties, it also carries out research and makes submissions on legislation, as well as monitoring state action.
+353(1) 799 4504
Migrant Help
A leading national charity offering support, guidance and accommodation to vulnerable migrants across the UK.
+44(0)13 0420 3977
www.migranthelpuk.org
NI Council for Ethnic Minorities (NICEM)
NICEM puts people in touch with groups who offer support to minority ethnic groups and can also help with racial discrimination and limited migrant advice.
+44(0)28 9023 8645
www.nicem.org.uk